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Dog Pet Store - Delivery Information

Delivery Information

We charge a flat rate of £5.99 (inc VAT) for orders delivered to UK addresses. Some smaller items are exempt from delivery charges and are clearly marked as Free Delivery.

Small or lightweight items are sent via Royal Mail First Class Post.
Heavy or bulky items are sent via courier.

If you need an item quickly please email us your requirements and we will advise you of when you can expect delivery.

Where goods are in stock: orders received before 2.00pm will usually be dispatched same day, orders received on weekends or bank holidays will be dispatched the following business day.
Where goods are out of stock: If goods are not expected, or fail to be in stock within three business days from your order being received you will be emailed with an expected due date and the option to cancel if you would rather not wait.

IMPORTANT NOTICE.

When we deliver your order it is very important that you check the goods prior to accepting delivery.
By signing for the goods you are confirming that all items have been delivered undamaged.
No claims for damaged goods will be accepted once you have signed for the order.

 

 
 
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